Product Overview
ThisLinks is a production-grade, UK-focused Field Service Management and Equipment Compliance B2B SaaS platform. Engineered for companies that dispatch people, plant, and contractors to job sites (construction, engineering, infrastructure, facilities), it unifies fragmented operational workflows—from office scheduling to native mobile field operations.The platform replaces phone calls, paper timesheets, and scattered compliance files with a centralized command center. Featuring 227 REST API endpoints, real-time Socket.IO fault chat, Firebase FCM push notifications, automated Puppeteer PDF timesheet generation, and published native mobile apps (iOS & Android), ThisLinks automates job lifecycles and ensures full auditability for UK Health & Safety regulations.
50 Models API & Data Architecture
vs 60 Min Manual Job Dispatch Time
Saved / Week Dispatcher Time Saved
Thought Fabric
Unfolding the grit and logic within our engineering fabric.
The Challenge
Field-service and construction companies rely on scattered spreadsheets, WhatsApp, and paper forms. Dispatchers waste 8-15 hours weekly status-chasing, compliance audits risk £5,000–£50,000+ in HSE fines due to missing paper safety records, and delayed equipment fault reporting causes 15-30% asset downtime.
The Solution
Engineered an all-in-one multi-tenant SaaS platform featuring a React web dashboard, native mobile apps (iOS & Android), and 227 REST API endpoints. ThisLinks automates job dispatching, overnight recurring job cloning, QR-code equipment fault reporting, e-signed safety document compliance, and automatic PDF timesheet generation.
The Outcome
Successfully launched in production serving UK field-service firms, with native apps published on Google Play and Apple App Store. Reduced job dispatch time from 60 minutes to 3 minutes, eliminated status-check calls by 95%, automated 20 transactional email workflows, and provided 100% timestamped audit proof for compliance.
Core Features
Key capabilities engineered for this platform.
Technology Stack
The underlying infrastructure powering the solution.
Frontend & Mobile Interfaces
Modern React 19 SPA with 28 Redux feature slices, real-time WebSocket state, and Google Maps integration paired with 24 dedicated API endpoints consuming published iOS & Android native apps.
Backend & Core Architecture
Layered architecture (27 Services, 31 Repositories, 24 Controllers) serving 227 REST endpoints, real-time fault chat, multi-tenant scoping, and automated Puppeteer HTML-to-PDF timesheet generation.
Database & Infrastructure
Production MySQL database supporting 50 models and complex M2M relationships (vendor-scoped data isolation), Redis OTP lock caching, and SSH-based GitHub Actions CI/CD on AWS EC2.
Integrations & Automation
Presigned 7-day S3 media uploads, daily midnight UTC cron jobs for overnight recurring job cloning, instant FCM push notifications, and 20 automated transactional email templates.
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946 Hougang Street, Singapore 530972
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